Terms & Conditions

These Terms & Conditions govern your access to and use of ChatRise, including its website, dashboard, automation features and subscription services. By creating an account or using the service, you agree to these terms.

1. The Service

ChatRise provides software tools for automating WhatsApp-based scrim/lobby bookings, payment-related workflows, team information, group access and administrative operations. Features may change, be added or be discontinued as the service evolves.

2. Account Responsibility

• You are responsible for providing accurate account information.
• You are responsible for keeping your login credentials secure.
• You are responsible for activity performed through your account.
• You must promptly notify ChatRise if you believe your account has been compromised.

3. WhatsApp and Messaging Compliance

You are responsible for using ChatRise in accordance with applicable WhatsApp/Meta policies, messaging rules, consent requirements and applicable laws. You must not use ChatRise for spam, deceptive communications, unlawful content or unauthorized messaging.

4. Payments and Subscriptions

Paid plans are charged according to the pricing displayed at the time of purchase. The website currently presents a monthly plan of ₹499/month with a free-trial offer. Pricing, features and trial terms may be changed with appropriate notice.

Unless explicitly stated otherwise at checkout, payment for a subscription gives access to ChatRise software features and does not represent payment for tournament entry fees or winnings of your end users.

5. Acceptable Use

You agree not to misuse the platform, attempt unauthorized access, interfere with service operation, distribute malware, reverse engineer protected components where prohibited by law, or use ChatRise for fraudulent, illegal or abusive activities.

6. Your Content

You remain responsible for content, messages, logos, community information, player information and other material you configure or transmit through the service. You must have the necessary rights and permissions to use such content.

7. Service Availability

We aim to keep ChatRise reliable, but uninterrupted availability is not guaranteed. Temporary downtime may occur due to maintenance, infrastructure issues, third-party outages, WhatsApp/Meta changes, network failures or circumstances beyond our reasonable control.

8. Suspension or Termination

ChatRise may restrict or suspend an account where necessary to protect the service, comply with law, respond to abuse, address security risks or enforce these terms. You may stop using the service at any time, subject to any outstanding payment obligations.

9. Third-Party Services

ChatRise may depend on third-party services such as WhatsApp/Meta, hosting providers, payment providers and other integrations. Their availability and policies are outside ChatRise's direct control.

10. Intellectual Property

ChatRise software, branding, design and original platform materials remain the property of ChatRise or their respective licensors, except for content supplied by users or third parties.

11. Limitation of Liability

To the maximum extent permitted by applicable law, ChatRise is not responsible for indirect, incidental, special or consequential losses arising from use or inability to use the service. Nothing in these terms excludes liability that cannot legally be excluded.

12. Changes to These Terms

We may update these terms when the service or legal requirements change. Continued use of the service after an update may constitute acceptance of the revised terms where permitted by applicable law.