Support
Contact Us
Need help with ChatRise, your subscription, WhatsApp connection, payment verification or account? Use the support route below.
Account & Technical Support
For login issues, dashboard problems, WhatsApp setup, automation and service errors, contact support through your ChatRise account/dashboard.
Billing & Refunds
For subscription charges, duplicate payments or refund requests, provide your registered account email and transaction/reference ID.
Before Contacting Support
- Keep your registered ChatRise account email ready.
- For payment issues, keep the transaction/reference ID and payment date ready.
- For technical issues, include the page/feature where the problem occurred and a screenshot if useful.
- Never send your password, OTP, API secret or complete card/bank credentials.
Business & Partnership Enquiries
For business, integration or partnership enquiries, please use the support/contact channel provided inside your ChatRise account so your request can be associated with the correct account.
Note: This page intentionally does not publish an email address because one was not present in the supplied index page. Add your official support email, WhatsApp number or ticket URL here once you have the final support channel.